Scheduled Server Maintenance
There will be scheduled maintenance starting 1:00 AM Eastern 1/29/2012 and ending 6:00 AM Eastern 1/29/2012 (Saturday night into Sunday morning). There will be intermittent service interruptions for all phone and back office services during this maintenance window.
Look What's New!
NEW Voicemail Transcription
Want to Read your Voicemail Messages?
Activate the New Voicemail Transcription
Feature for only $10 per month and get
transcribed messages emailed to you.
Message Notes
Want to jot down a quick note while returning
a call from your Inbox? Type up a quick note
and save it alongside the message in your Inbox.
Any message with a note will display a yellow
notepad in the notes column.
Missed Calls Folder
Did you ever send a caller to voicemail only to
find that they didn’t leave you a message?
Easily find these callers in the new missed calls folder.
NEW iPhone app for iTeleCenter
Download it FREE
- Place calls right from the app to a number in your Inbox or to an iPhone contact – your iTeleCenter number will display as your Caller ID on these calls.
- Save contact info from received calls right to your iPhone Contacts.
- Receive Push Notifications for new messages and faxes.
- View your Inbox to see details of your messages and faxes.
- And, of course, you can receive forwarded calls as always.
Automatically Record ACD Calls
Running a call center, sales stream or other business function using our Automatic Call Distribution feature? You can now automatically record calls that come into an ACD extension. See Configure ACD Extension for recording options.
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Log In to your Back Office
To log into your iTeleCenter Back Office simply enter the email address
used when you signed up or enter your 10 digit iTeleCenter number
followed by your personal passcode.
ACD and VPBX Users: Log in With Your Phone Number, Extension
and Passcode
Forget Your Passcode: Click Here
To Request It
Has Your Email Changed: Click
Here To Update Your Account
To make use of all of the features in your back office, you need to use one of the
following browsers:
Internet Explorer version IE 8.x or IE 9.x
Firefox version 5.0.1
Chrome version 13.0
Safari version 5.0.3
You also need to allow your browser to accept 'cookies.' We use cookies only for
verification of who you are once you have logged in and to insure that you are authorized
to make changes to your settings. Please also note that we utilize session level
cookies to maintain your experience throughout the site. These sessions do time
out if you remain inactive for an extended period of time. This is to protect you
and your browsing experience.
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